Researching the Applicability of Actability – Towards an Improved Understanding of Information Systems as Tools for Business Action and Communication

The concept of information systems actability has been proposed as an important alternative way to understand the ‘nature’ of information systems as tools for business action and communication. To date, the work on actability has mainly been performed as conceptual research focusing the grounding of the concept internally and in existing external knowledge. In this paper the focus is on an ongoing research process that aims at more thorough empirical evidence of the applicability of actability. The paper can be seen as sketching the path towards an improved understanding of information systems as tools for business action and communication.